YOU CAN SECURELY MESSAGE YOUR VA HEALTH CARE TEAM

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SECURE MESSAGING through MyHealtheVet

You can securely message your VA Healthcare team from your home computer or wherever you happen to be with your smart-phone.

**MHV Secure Messaging is the only authorized, secure method of messaging with the VA.**


Would you like to find out how easy it is to send a secure message to your VA Healthcare team?

You can send a test-message to AskMyHealtheVet:

  1. Login to MyHealtheVet at www.myhealth.va.gov
  2. Select “Secure Messaging” in the navigation bar, or “Messages” in the main body
  3. Select “Compose a Message”
  4. From the drop-down menu on the To line, select:  Ask MHV_MyHealtheVet_Maine$
  5. Select the General radio-button for a subject category
  6. Enter a subject in the Subject Line box
  7. Enter your message in the “Message” area
  8. Select Send

Your message is being delivered!!

You should receive a reply from your VA health team within 1-3 business days.

Not only can you send a secure message to your VA Health Care team, here are some of the other helpful features you have available through your premium account: 

Refill prescriptions online,      
    check appointments, 
 make or request primary care and mental health appointments on-line,
review labs,
  read progress notes,
download parts of your health record,
send a secure message to your healthcare teams,
and download your medical images!

****To log into My HealtheVet, go to https://www.myhealth.va.gov/

*NEED HELP or having trouble with access?  
You can call our national My HealtheVet helpdesk, 877-327-0022 between 8 a.m. and 8 p.m. (Eastern), Monday through Friday. You can also call VA Maine’s coordinator Mike L’Abbe, (207) 512-6983 or Togus extension 5924.

TIP:  If you do not have prescription refills available, you can send a secure message to your healthcare team and request a prescription renewal.  Through Secure Messaging you can also update your VA health care team on your health condition.  And you can request VA referrals!

Best regards,

Mike L’Abbe, VA Maine’s on-line experience coordinator
(207) 512-6983
michael.labbe@va.gov

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